Privacy policy.

1. Introduction Welcome to www.alienkitchen.co.uk. Your privacy is important to us, and we are committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect We may collect and process the following personal data:

  • Personal Information: Name, email address, phone number, and postal address (if provided).

  • Account Information: If you create an account, we may collect login details.

  • Transaction Data: Payment and purchase details (processed securely by third-party payment providers).

  • Technical Data: IP address, browser type, and device information.

  • Usage Data: Information on how you interact with our website.

  • Marketing Preferences: Your communication preferences for receiving updates and promotions.

3. How We Use Your Information We use your personal data for the following purposes:

  • To provide and manage our website and services.

  • To process orders, payments, and customer support requests.

  • To send newsletters and promotional materials (if you opt in).

  • To analyse and improve our website performance.

  • To comply with legal obligations and prevent fraudulent activity.

4. How We Share Your Data We do not sell your personal data. However, we may share your data with:

  • Service Providers: Third-party payment processors, hosting providers, and analytics services.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: If our business is sold or merged, your data may be transferred to the new entity.

5. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy. Legal or regulatory obligations may require longer retention periods.

6. Your Rights Under UK data protection laws, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain types of processing.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights are being violated.

7. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before sharing personal data.

9. Data Security We take reasonable measures to protect your data from unauthorised access, loss, or misuse. However, no online system is completely secure, so please take precautions when sharing personal information.

10. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Alien Kitchen
Email: email@alienkitchen.co.uk

Thank you for visiting www.alienkitchen.co.uk!